Check-in

  • When your group arrives, please enter via the main entrance at the top of the steps on the 20th Street side of the museum.
  • All group members should have wristbands on before entering the museum.
  • If you have not received your tickets or wristbands, or need to make changes to your reservation, send the group leader to check-in at the ticketing desk. Other group members should wait outside the main entrance or to the left of the Ben Franklin statue in Franklin Hall.
  • Lunches can be taken in through the 20th Street business entrance, located at street level to the right of the main steps, for storage in your assigned lunchroom (see Lunches section below for additional information).
  • Coats should be left on the bus. We do not have a coat room.